Server listed as Not Configured in Central Admin is still counted against the...
Issue: Within SharePoint Central Admin, a server is listed as Not Configured under the Services Running column but is listed as a Microsoft SharePoint Server under the SharePoint Products Installed...
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Keeping the Content Type ID in the destination for a Content Manager job
When running a Content Manager job, if you want to keep a Content Type ID in the destination, complete the following steps: Navigate to the destination server. Open the file at the following path:...
View ArticleConsequence of deleting Media cache date
The cache data in the following directory is used to store index files: …\AvePoint\DocAve6\Manager\Media\cache\data_platform\Farm. The cache can help improve the efficiency of loading farm structure...
View Article“No Agent” error appears when connecting to SharePoint Online site collection
In DocAve 6 SP2 CU1, if a user tries to connect to the SharePoint Online site collection, the following error message appears: No Agent can connect to this site collection. To solve this issue,...
View ArticleUpgrading DocAve 6 to 6 SP3 causes PatchDependInfoConfig error
When upgrading from DocAve 6 to 6 SP3, you may receive an error indicating that PatchDependInfoConfig cannot be found. If the user customized the download location in DocAve GUI > Control Panel...
View ArticleChecking the remaining EBS stubs in a specific content database
If you want to check for the remaining EBS stubs in a specific content database, you can use one of the following SQL query commands: SELECT DeleteTransactionId,* from AllDocs where...
View ArticlePlatform Restore job completes with “given key was not present in the...
If a Platform Restore job completes with exceptions and the following error message appears in the job report, there are insufficient permissions in place for the SQL Agent. The given key was not...
View ArticleGranular Backup job fails if media cache location is too long
If a Granular Backup job fails with the following error message, check the length of the media cache location: The specified path and / or filename is too long. The fully qualified file name must be...
View ArticleDocAve sends multiple e-mails stating that the Agent Service is down
With e-mail notifications configured in DocAve, an issue may occur where multiple e-mails are sent stating that the Agent Service is down. This issue may occur even if the Agent is actually up and...
View ArticleExpanding a node Report Center’s Farm Explorer causes GUI freeze and error...
Within the Report Center module, when attempting to load a node within Farm Explorer within Infrastructure Reports, the node beings to load, but then the DocAve GUI subsequently freezes. After a few...
View ArticleHow Site Collection Inactivity is Calculated by Governance Automation
With AvePoint Governance Automation, you can manage site collection lifecycles by enabling a site collection inactivity threshold in the site collection policy. If activity in the site collection has...
View ArticleUpgrading to SharePoint 2013 Service Pack 1 Causes Issues with DocAve 6
Issue: After updating the SharePoint farm where DocAve 6 is installed to SharePoint Server/Foundation 2013 Service Pack 1, you may experience the following symptoms: All jobs fail with an and the...
View ArticleDocAve for Salesforce License Error (Data/Content Replicator)
After applying a license to the DocAve for Salesforce GUI, the user is prompted with an error stating that the module is not licensed for use. To resolve this, go into the server that DocAve for...
View ArticleDocAve Compatibility with TSM for SharePoint
The table below lists the TSM client API DLL version used in each DocAve version and the TSM server versions supported by each DocAve version. DocAve Version TSM Client Version(Used in DocAve) TSM...
View ArticleMaintaining the State of Running Workflows
DocAve can maintain the state of a running workflow after migrating or replicating it between the source and destination. However, DocAve must write directly to the Content Database in order to do...
View ArticleLimitations for DocAve 6 Products If DocAve Agent Account has the...
The DocAve 6 Agent account must have the database role of SharePoint_Shell_Access for SharePoint 2013 Content Databases. *Note: The SharePoint_Shell_Access role can only be assigned via SharePoint...
View ArticleAvePoint Product Compatibility Matrix
The post AvePoint Product Compatibility Matrix appeared first on Knowledge Base | AvePoint.
View ArticleServer listed as Not Configured in Central Admin is still counted against the...
Issue: Within SharePoint Central Admin, a server is listed as Not Configured under the Services Running column but is listed as a Microsoft SharePoint Server under the SharePoint Products Installed...
View Article